Reliability Excellence® Model
The Power to Improve Asset Performance
Sustainability
- Performance Management
Performance Management
Systematic process that includes employee involvement to improve organizational effectiveness and sustain a culture of reliability.
Available Resources
- Audits & Assessments
Audits & Assessments
Measuring and benchmarking to ensure processes are being followed and to identify continuous improvement opportunities.
Available Resources
- Equipment History
Equipment History
Historical repair and maintenance information used to make data-driven decisions to identify chronic reliability problems.
Available Resources
- Equipment & Process Design
Equipment & Process Design
Considers the design, engineering specifications and methodology to minimize the asset's total life cycle cost.
Available Resources
- Work Measurement
Work Measurement
Evaluates workforce performance using key performance indicators to determine the most effective labor utilization strategy.
Available Resources
- Management Reporting
Optimization
- Reliability Engineering
Reliability Engineering
Involves proactive leadership in creating PdM/PM programs that drive out repetitive failure and solve chronic problems.
Available Resources
- Management of Change
- Information Management
- Supervision
- Organizational Behavior
Organizational Behavior
Management driven organizational behavior that adheres to policy and procedure in a disciplined manner with precision and quality.
Available Resources
- Procurement
- Facilities & Equipment
Facilities & Equipment
Includes the location, size, layout and assets that support efficient execution of work, minimizing waste and delays.
Available Resources
Processes
- Work Management
Work Management
Prioritization of documenting and managing maintenance work through accurate data, thus increasing effectiveness of maintenance work groups.
Available Resources
- Work Planning
Work Planning
Proactive determination of the tools, materials and people required to facilitate the effectiveness and productivity of maintenance work.
Available Resources
- Work Scheduling
Work Scheduling
Creates accountability and strengthens the partnership between maintenance and operations through a mutually agreed upon schedule.
Available Resources
- Operator Care
Operator Care
Standard processes and procedures that create operator ownership of their equipment.
Available Resources
- Asset Care
Asset Care
A proactive strategy that governs the entire life cycle of capital assets through operating, risk and management plans.
Available Resources
- Loss Elimination
Loss Elimination
A process to identify and eliminate waste associated with asset and line performance that reduces recurring losses.
Available Resources
- Workforce Development
Workforce Development
Mutually supportive work processes and training that close skills gaps to build competency and motivate the workforce.
Available Resources
- Materials Management
Materials Management
Having the right materials & tools at the right place and right time to perform necessary maintenance activities.
Available Resources
Culture
- Governing Principles
- Goals & Objectives
Goals & Objectives
Goals and objectives clarify the future state of Reliability Excellence. A set of metrics drives correct behavior and measures results.
Available Resources
- Organizational Structure
Organizational Structure
Tiered structure resolves tactical and strategic issues with defined roles and responsibilities that support standard work processes.
Available Resources
- Budgeting & Cost Control
- Occupational Health & Safety
- Employee Involvement
Employee Involvement
Reliability Excellence requires open communication and active participation by all employees pursuing defined goals and objectives.
Available Resources
Principles
- Management Commitment
Management Commitment
A leadership-driven business case is the critical foundation to realizing a compelling Rx vision in three to five years.
Available Resources
- Functional Partnership
Functional Partnership
A management-driven formal agreement that demonstrates that reliability is everyone's responsibility.
Available Resources
How Reliability Excellence has
helped our clients reach their goals
Some of our clients’ stories have been featured in industry publications like Plant Services, Uptime magazine, Maintenance Technology and Reliable Plant. Click the covers to read how CountryMark, Alcoa, Cameco, Genzyme and U.S. Sugar implemented Reliability Excellence to improve performance.
Why implement
Reliability Excellence?
LCE’s Powered by Rx® approach creates reliability-centric standard practices for business processes, operational and maintenance work execution, asset reliability and organizational effectiveness. Our “diagnose before prescribing” philosophy results in providing solutions that match our clients’ needs, including holistic transformations based upon our Reliability Excellence Model; targeted reliability and asset management services necessary to resolve specific, performance-limiting issues; and change management services vital to the success of most initiatives.
Some challenges our clients face:
- Assets not delivering expected performance
- Too much downtime
- Maintenance is reactive, not proactive
- Parts and inventory cost is too high
- Not meeting production capacity requirements
- Insufficient reliability makes asset management impossible
- Changing leadership and flavor-of-the-month syndrome
Some benefits our clients realize:
- Standardized work processes and procedures reduce variability, reduce risk and improve safety
- Stable foundation for Lean, Six Sigma and Continuous Improvement programs
- Established procedures and information systems as foundation for IOT technology initiatives
- Engaged employees capable of sustaining improved performance
Watch our videos on
Reliability Excellence
The Reliability Excellence Model has five levels:
- Principles: Creating a foundation with vision and values
- Culture: Defining the new culture in which work is accomplished
- Processes: Implementing work processes that are defined, disciplined and effective
- Optimization: Optimizing work processes to improve efficiency and effectiveness
- Sustainability: Measuring performance to ensure sustainability and continuous improvement
Learn how the levels of the Reliability Excellence model work to improve asset performance.
Whitepaper: Building a Business Case
For Reliability
Interested in learning more about the financial impact of improving reliability? Our resource guide, Building a Business Case for Reliability, explains the two basic elements of building a business case and provides two brief case studies to illustrate the potential business benefit of implementing Reliability Excellence.
How a Reliability Excellence assessment helps create a business case
Our clients rely on assessments for benchmarking, establishing a baseline for measuring improvement, or simply to improve the quality of their decision making when prioritizing continuous improvement activities. Assessments commonly precede holistic, transformational initiatives while also serving as an information platform for building a ROI-based business case.
The objective of a Reliability Excellence assessment is to examine and evaluate current reliability processes and practices as compared to industry-accepted best practices. The assessment scores 29 performance centers linked to the five levels of the Reliability Excellence Model and rates the organization on a reactive to proactive scale. LCE has conducted more than 300 Rx assessments and maintains an extensive experience base for applying this model. This analysis is used to build an implementation master plan and a business case for implementing Reliability Excellence.
Contact Us
Corporate Headquarters
Charleston, SC • 843-744-7110
Life Cycle Institute
Charleston, SC • 800-556-9589
General Information • info@LCE.com
Life Cycle Engineering
4360 Corporate Road
North Charleston, SC 29405-7445
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